Generative AI is Used Weekly by 39% of Consumers
In a recent report by OpenText, the increasing use of generative artificial intelligence (AI) was analyzed. The survey discovered that 39% of consumers use generative AI on a weekly basis, but there are significant privacy concerns, particularly among parents. Although consumers have taken steps to safeguard their personal information, 27% utilize privacy tools and settings to protect workplace information when using generative AI.
The report also revealed that 22% of respondents aged 20-30 and 25% of those aged 31-40 have never used generative AI, in contrast to 41% of respondents aged 41-50. More than half (56%) anticipate increasing their AI usage over the next year, with nearly two-thirds (63%) expecting growth within five years. However, 20% of respondents aged 41 to 50 indicated that they do not use generative AI tools and never plan to.
Ninety percent of respondents either express concern or remain neutral regarding AI systems collecting their data, with two-thirds showing apprehension. The report noted that more people use privacy tools and settings to protect data collection from generative AI systems in their personal lives than in the workplace. When asked about steps taken or tools used to safeguard personal information when using generative AI, 43% reported using privacy tools and settings, 32% are considering it, 16% are unsure how to protect their information, and 9% do not use or are not concerned.
Twenty-seven percent of employed respondents utilize privacy tools and settings to protect workplace information when using generative AI. Among those using privacy tools and settings at work, the most popular tools include password managers (64%), antivirus software (63%), VPNs (62%), ad blockers (61%), and identity theft protection (57%).
The report also found that 76% use strong, unique passwords, 69% regularly update software, and 64% use two-factor authentication to safeguard their data. A majority of parents (77%) are concerned about their children’s privacy when using generative AI tools. Approximately half (49%) of parents are very concerned, while 8% are not concerned. Most parents (52%) monitor their children’s activity when using AI, while others rely on parental controls (50%) or educate their children about privacy (45%). When compared to video games in terms of collecting and utilizing their children’s personal data, 85% of parents are equally or more concerned about generative AI.
