AI is being used by nearly half of healthcare organizations to manage cyber risk
According to a recent BSI report, the use of Artificial Intelligence (AI) and trust in it were analyzed. The survey revealed that U.S. executives are advocating for greater employee involvement and awareness in AI development compared to other leading countries.
Ninety percent of U.S. business leaders indicated that their company either encourages the use of AI or has confidence in its ability to leverage its benefits successfully.
American leaders appear to be prioritizing the establishment of systems and structures in AI development, as over half (54%) of them stated that their company has an AI strategy in place. Moreover, the survey showed that most business leaders believe it is crucial to stay informed about regulations and guidance regarding AI use and management. In the U.S., this is considered the most important compared to other markets, with 69% of leaders agreeing on its significance.
Both U.S. (59%) and German (55%) leaders place a high importance on involving employees in testing and trialing new AI tools, while the numbers are lower in the UK (31%) and Japan (31%). Similarly, in terms of transparency, two-thirds of business leaders in the U.S. emphasize the importance of informing employees about AI use, a higher percentage compared to Japan (24%) and the Netherlands (36%).
Businesses planning to implement AI in their operations expect to use the technology for tasks such as operations (74%), marketing (64%), and sales (56%), aiming to elevate customer experience standards (58%). In internal operations, AI is mainly used in candidate recruitment (74%) and employee performance management (78%).
However, U.S. leaders may still lack key assets for effectively integrating AI into their organizations. Only thirty-eight percent have an L&D program for successful AI training delivery, thirty-two percent have a board level executive focusing on AI deployment, and thirteen percent have a Chief AI executive role.
The report also highlights that 83% of businesses acknowledge the importance of informing their supply chain and customers about AI usage, but there is a gap in the actual occurrence of these conversations. For example, less than half (41%) of built environment leaders mentioned informing customers about AI usage, compared to healthcare (80%), retail (79%), and agriculture leaders (74%).
Furthermore, the survey indicates that agriculture and healthcare sectors may be lagging in their adoption of AI solutions to address digital trust issues. While 74% of agriculture leaders use AI to manage cyber risks, only 48% of healthcare companies do the same.
For more information, you can read the full report.
